Frequently Asked Questions (FAQs)

If you have questions about your loan with RANLife Home Loans and would like to speak to someone, please give us a call at (877) 845-2854. Our team members are available Monday – Friday 8:00 am – 9:00 pm ET and Saturday 8:00 am – 12:00 pm ET to help you.


Requesting Written Material

Q: How do I request a Verification of Mortgage (VOM)?

Send a written request, signed by all borrower(s), via US mail, Email, or fax: Mail: RANLife Home Loans 500 S Broad St, Suite 100A Meriden, CT 06450 Email: [email protected] Fax: (888) 214-4255

Q: How do I request a payoff statement?

Send a written request, signed by all borrower(s), via US mail, Email, or fax: Mail: RANLife Home Loans 500 S Broad St, Suite 100A Meriden, CT 06450 Email: [email protected] Fax: (888) 214-4255 A payoff statement is generally mailed within approximately two business days or faxed by the next business day. There may be a fax fee associated with the payoff request if the payoff is to be faxed.